If you have a student who needs a password reset for Colegia please open a ticket from this website, or email firstname.lastname@example.org.. You must write to us from your school issued teacher or staff email address. No resets are processed for requests from personal email addresses.
Include the student's:
First Name -
Last Name -
Student ID -
Email that needs to be reset -
Please cc the student or parent on your request to expedite getting the reset to them. After the reset it is required that the student reset the password from the temporary one provided. If this is for a young student the teacher or parent needs to aide in the reset.
If you need to look it up the student's email, please see this link:
To special request a bulk password reset for a group of students you will need to provide the complete information as an excel attachment. It must contain one field for each item:
Bulk resets will be reset to the default password format of DDMMYYYYfl only, we can not accomodate special requests for specific passwords.
The Virtual Support Team